Contact Us

 

Have a question? Send it our way and we will get back to you as soon as possible.

Architectural Coatings

Find the solution to every project. From paints, to stains to wallpapering how-tos, we are here for you when and where you need us most. To find the Sherwin-Williams store nearest you, visit our store locator.

 

Please use our contact Form to submit your comment or question.

Industrial Coatings

Our experts aerospace, automotive, coil & extrusion, general industrial, industrial wood, packaging and protective & marine experts will help answer any questions you may have. 

Credit Requests

For assistance with credit request forms or related reference sheets, please contact our Accounts Payables line at 216-566-2297 during standard business hours, EDT.


SDS Requests

For SDS Requests, please contact us at sds@sherwin.com.


General Inquiry

For further assistance, use our contact Form to submit your comment or question. Your questions will be answered as soon as possible. If you need help immediately, we can also be reached by phone at 1-800-4-SHERWIN (1-800-474-3794). 

 

Phone hours are: 

Monday-Friday 8:30 a.m.- 6:00 p.m. EST and 

Saturday 9:00 a.m.- 5:00 p.m. EST.

 


Do Not Call Policy

It is the policy of The Sherwin-Williams Company to respect the wishes of call recipients who inform us that they do not want to receive telemarketing calls (which for purposes of this policy include text messages) from us or on our behalf.

 

If you ask not to receive telemarketing calls from (or on behalf of) us, the phone number you provide will be placed on our internally-maintained Do Not Call list (“Sherwin-Williams DNC List”) and will not receive telemarketing calls from us or on our behalf for the next five years (or any longer period required by applicable law). Please make sure the phone number you provide is correct. Any request to be placed on our Sherwin-Williams DNC List will be processed within a reasonable amount of time, not to exceed 30 days (or any shorter period required by applicable law).

 

We train those making telemarketing calls for us on how to document, process and honor requests to be placed on our Sherwin-Williams DNC List and make proper identification at the start of telemarketing calls.

 

Being on our Sherwin-Williams DNC List restricts telemarketing calls only. We may still contact you for non-telemarketing purposes, including but not limited to billing and product/service related issues.

 

This written policy is available to any person who requests it. Contact Us to have a phone number added to our Do Not Call List. Enter your phone number and select "Do Not Call" from the list of reasons for feedback.


Doing Business with Us

 We pride ourselves on the strong relationships we have with our suppliers. It is thanks to these associations that we are able to continue being a leading paint and coatings company for over 150 years. Learn more about doing business with us here.


Stay Connected

Join the conversation on social media. Visit our social media directory for a complete list of accounts on various social platforms.


Media Contacts

Inquiries regarding editorial and media opportunities. 


CORPORATE OFFICES

 

101 W. Prospect Ave 

Cleveland, Ohio 44115

(216) 566-2000

 

Phone hours are: 

Monday-Friday 8:30 a.m.- 5:00 p.m. EST